Stain Resistance
This is one of the most stain resistant carpets we’ve come across, but it’s not bullet-proof. Eco+ and SmartStrand carpets are 'hydrophobic', meaning they don't absorb water. They are made of solution-dyed carpet fibres without dye sites, making it nearly impossible for permanent dyes, such as food colouring, to stick to the fibres. The Eco+ warranty doesn’t cover oil-based, acidic or caustic stains. If you treat stains like these quickly, you’ll generally be able to remove them.
When cleaned regularly, this carpet looks great, but it attracts dark oily stains that are typical with food being dropped on the carpet. These spots clean out easily with professional cleaning, which is why a condition of the warranty is to have the carpet cleaned every 12 – 18 months.
Warning: Some of our customers have been told by carpet salespeople that Eco+ and SmartStrand carpet should only be cleaned with cold or fresh water. This is totally incorrect and against the manufacturers’ recommendations and warranty requirements.